RuralXpress Privacy Policy

This Privacy Policy describes how Rural Xpress ("we," "our," or "us") collects, uses, and discloses your information when you use our mobile application and website (the "Service").

1. Information We Collect

We collect information that you provide directly to us when you use the Service. This may include:

• Personal Information: Your name, email address, phone number, and delivery address.
• Transaction Information: Details about the products you purchase, the date and time of your transactions, and payment information (which is processed by secure third-party payment providers). We do not store your full credit card details.
• Location Information: We may collect your precise or approximate location to provide delivery services. You can disable this feature through your device settings.
• Communications: Any communication between you and us, such as customer support requests or feedback.
• Usage Data: Information about how you access and use the Service, such as your IP address, device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process and fulfill your orders and deliveries for groceries, food, and pharmacy items.
• Process payments and prevent fraudulent transactions.
• Communicate with you about your orders, the Service, and promotional offers.
• Improve, personalize, and expand the Service, including product recommendations.
• Monitor and analyze usage and trends to enhance your experience.
• Detect and prevent fraud and other illegal activities.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• With Delivery Partners: We share your name, delivery address, and contact information with our delivery partners to fulfill your orders.
• With Service Providers: We work with third-party vendors and service providers who need access to your information to perform services on our behalf, such as payment processing, data analysis, and marketing.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information. You may also be able to object to or restrict certain processing of your data. To exercise these rights, please contact us using the details below.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at murali@agrisakthi.com.